Terms and Conditions
Last Updated: 10-24-2024
Welcome to Lead Lift Digital (“we”, “us”, “our”). These Terms and Conditions outline the rules and regulations for the use of our Social Media Marketing (SMM) and Lead Generation services (“Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these terms, please do not use our Services.
1. Services Provided
1.1. We provide social media marketing and lead generation services to help businesses grow their online presence and acquire new customers.
1.2. Our services include, but are not limited to:
- Social media account management
- Paid advertising campaigns (e.g., Facebook Ads, Google Ads)
- Content creation and scheduling
- Lead generation via paid and organic methods
- Reporting and analytics for campaign performance
1.3. We do not guarantee any specific results (e.g., a certain number of leads or conversions), as the effectiveness of campaigns may depend on factors beyond our control, including industry competition and target audience behavior.
2. Payment and Fees
2.1. Fees for our services will be provided in a separate written proposal or invoice.
2.2. Payments are due as outlined in the agreement or invoice and must be made via the payment methods we accept.
2.3. We may require a deposit before starting any campaigns or projects.
2.4. If payment is not received by the due date, we reserve the right to suspend or terminate the services until payment is received.
3. Client Responsibilities
3.1. The client agrees to provide all necessary information, access, and approvals required for the execution of campaigns (e.g., social media account credentials, website access, ad budgets).
3.2. The client is responsible for reviewing and approving content, advertising copy, and other deliverables in a timely manner.
3.3. The client is responsible for complying with all applicable laws and platform-specific policies (e.g., Facebook, Instagram, Google) when using our services.
4. Campaign Adjustments
4.1. We may adjust the strategy, targeting, or other elements of the campaign at any time to optimize results. These changes will be communicated to the client as necessary.
4.2. The client agrees that delays in approvals or providing required assets may impact the timeline and effectiveness of the campaign.
5. Confidentiality
5.1. Both parties agree to keep any confidential information disclosed during the course of the relationship private and not to disclose it to third parties without prior written consent.
5.2. Confidential information includes, but is not limited to, business plans, client lists, and proprietary marketing strategies.
6. Termination
6.1. Either party may terminate the agreement at any time by providing 7 days’ written notice.
6.2. If the client terminates the agreement early, the client may be responsible for paying any outstanding fees for work already completed or services already rendered.
6.3. We reserve the right to terminate the agreement if the client violates these Terms, fails to provide necessary information, or delays payments.
7. Limitation of Liability
7.1. We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
7.2. Our liability for any claim arising from the use of our services will be limited to the amount paid by the client for the services.
8. Refund Policy
8.1. Due to the nature of digital marketing and lead generation services, we do not offer refunds once a campaign has begun.
8.2. Any exceptions to this policy will be addressed on a case-by-case basis and must be agreed upon in writing.
9. Intellectual Property
9.1. All content created by us, including graphics, videos, and copy, remains our intellectual property until full payment is received. After payment, ownership of the content is transferred to the client.
9.2. The client may not use or alter the content created by us without prior written consent if payment has not been completed.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of US, and any disputes shall be subject to the exclusive jurisdiction of the courts in US.
11. Amendments
We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to the client, and continued use of the services will constitute acceptance of the revised Terms.
12. Contact Information
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Lead Lift Digital
Email: [email protected]
Phone: (302) 721 5283
